MY AEG - YOUR SERVICE AND SUPPORT HUB

MY AEG is your exclusive self-service area where you register your tools to receive extended warranty, redeem your bonus offers, view your toolbag and more…

NEW CUSTOMER?

CREATE MY AEG ACCOUNT

EXISTING MEMBER?

Login to MY AEG
Why register q1 2018
  • Why Register
  • How To Register
  • Need Help?

Registering your tools is the first step to ensure peace of mind that they will work just as hard as you do, and if they don’t, we have your back.

THE BENEFITS OF PRODUCT REGISTRATION
WARRANTY CLAIMS

In the event of any product related issues AEG can better service your warranty claims (as covered by the T&Cs associated to your purchases).

EXTENDED WARRANTY PROGRAM

If you register your product within 30 days of purchase you are eligible to extend* your warranty upon purchase verification. *Exclusions apply

YOUR SAFETY

Registering your tool allows us to contact you with important product notifications.

CONFIRMATION OF OWNERSHIP

This may provide you a record in case of product loss, fire or theft for insurance claims.

CLAIMING YOUR BONUS GIFT

From time to time, AEG have special Bonus offers where you can claim your bonus gift via online redemption. Bonus gifts can be claimed only through your my AEG account, upon registration of the purchased kit/tool.

IMPROVED PRODUCT DEVELOPMENT

Registering your tool may help us continue to improve and design products that meet your needs.

Warranty 6yr
Warranty 3yr
All AEG tools are eligible for a 6 year warranty with online registration. Conditions apply.*
All AEG batteries and battery chargers are eligible for a 3 year warranty with online registration. Conditions apply.*
* REQUIRES REGISTRATION ONLINE: Full Warranty Details

To register your AEG products and receive extended warranty*, if applicable, follow these steps

  1. 1. Create a MY AEG account
  2. 2. After you have created your account we will send you an email to confirm and validate your email address.
  3. 3. Once your account is validated you will be able to log into your MY AEG account and register your tools.
  4. 4. If there is a bonus offer via online redemption associated with your registered product, you will be notified on-screen at time of registration.
  5. 4.1 If you cannot continue redemption at the time of registration of your purchased kit/tool, your redemption will be available within the REDEMPTIONS tab in your MY AEG account until the end of the redemption period for that offer

SOME USEFUL THINGS TO REMEMBER WHEN REGISTERING YOUR AEG PRODUCTS

Myaeg tool

You'll need to know the model number and serial number for each tool.

Myaeg pop

A valid proof of purchase is required for tool registration.

Myaeg warranty

For extended warranty*, tools must be registered online within 30 days from date of purchase.

Register My Tool

    MY AEG

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    Can I add older tools to MY AEG™ tool bag?

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    How do I create a MY AEG account?

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    I had an old AEG account, do I need to create a new MY AEG account?

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    I have logged in to my MY AEG account and some of my tools are missing from my toolbag.

  • REDEMPTIONS

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    Where do I find AEG BONUS OFFERS?

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    Can I choose a different BONUS product, exchange for cash, other?

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    Can I give my kit and/or BONUS product to a family member, friend, other?

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    Do I get the AEG extended warranty on my BONUS product?

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    How do I redeem the BONUS product?

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    How long will it take for AEG to send me my BONUS product?

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    What is a BONUS OFFER?

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    What is promotion period?

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    What is redemption period?

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    Where can I purchase AEG promotional kits or products?

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    Who is eligible for the redemption and BONUS OFFER?

  • WARRANTY

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    I have recently bought AEG products, are they eligible for the extended warranty?

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    I registered my tool and have not received an extended warranty?

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    What is a valid proof of purchase?

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    What is the extended warranty period on AEG products?

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    Where can I make a warranty claim?

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    Which tools are not eligible for the extended warranty?

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    Why do I need to provide a serial number?